Common queries answered
Frequently asked Questions
How long does it take for me to receive my order?
In general, we hope to get your order to you within 10-14 business days. This is largely dependent on stock availability, which you will be advised of.
What is your return and exchange policy?
Our return and exchange policy can be read here. Note that customised clothing is exempt from our returns policy unless it’s an error has been made by us
How do I change my shipping address?
If you’ve made a mistake during your order, contact us immediately at support@worxwear.co.uk and we’ll be happy to assist you.
How do I track the status of my order?
You’ll be kept updated of your order by email and once shipped a tracking link sent to you. If you have any issues, please contact us
How do I receive customer support?
Contact us at support@worxwear.co.uk or using the Get in touch with us form on this page
Currently we only ship nationally within the United Kingdom
Will my items come in one package?
Where possible we aim to fulfil your order in one package. However, there may be times when this isn’t possible, which you’ll be notified of